United is also a leader in flying narrowbody Boeing 757 planes from the United States to secondary cities in Europe, which means shorter travel times for many passengers. Either way, the soft touches remain, and passengers will be impressed by the bountiful pillow and blanket set from Saks Fifth Avenue. It has taken years for United’s aircraft to undergo changes to the seat with a large number of its planes still offering configurations that require passengers to step over a seatmate. While cost cutting has scaled back the airline’s initial plans, United continues to receive accolades for its Polaris Business Class retrofit. It delivered all-aisle access on most of its aircraft, a multi-course and beautifully presented meal service, and an unprecedented number of sleep accessories including multiple pillows and blankets. United Airlines made exciting headlines in 2016 with the launch of its new Polaris Business Class.
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